Straight answers
Questions, answered plainly.
The things teams ask us most before trying a demo or requesting a quote. If yours is not here, the chat button or contact page reaches a human engineer — not a sales bot.
FAQ
Frequently asked questions
What is Digi Tracks?
An independent software studio that designs, builds and supports offline-first operational platforms for schools, clinics, salons, garages, procurement teams and growing businesses — entirely in-house.
What does "offline-first" actually mean?
The software runs on your own hardware and keeps working without the internet. Billing, records and inventory are written locally first; cloud sync, where a product supports it, only happens when you choose it.
Can I try before buying?
Yes. 5 of our 15 platforms open a public browser demo today: Vedik, Chronos, Glowra, VERTEX, Quote Simulator. None of those need an account. Chronos asks you to sign in first, and UNIFY's demo sits behind our own sign-in until you ask for access. OpsPilot and VANTOR are free and open source, so you can skip the demo entirely and run them yourself. Where a demo is not published, we run the product live for you in a walkthrough.
How is it priced?
Quote-based. You tell us the products, modules and scale, and receive one written all-in price. There are no per-seat fees that grow quietly and no surprise renewal hikes.
Who owns my data?
You do. Data lives on your machines or private cloud, is never resold or used for training, and can be exported in full at any time. There is no vendor lock-in.
What kind of support do I get?
Direct access to the engineers who build the software. Enquiries are usually answered within one to two working days, and setup help is included with a purchase.
Do you sell to individuals?
Yes, and not only for individuals. Sherpa Toolkit, OpsPilot and VANTOR are free and open source — Apache-2.0 and AGPL-3.0 both let you use them commercially, in closed-source and in-house work. ORION installs free via npm as a public preview of proprietary software. The operational platforms are built for teams and organisations, so those go through a written quote.
How do I get started?
Open a live demo at your own pace, then send a short note about how your team works today. We map it to the closest product, or tell you plainly if there is no fit yet.
Still have a question about your workflow?
Describe how your team operates today and we will tell you which product fits — or that none does yet.
✓ Live demos where published✓ Offline-first architecture✓ Full data ownership✓ Replies within one to two working days